Shipping Information:

International shipping is a flat fee of $6.00 .

Registered Mail (Track-able) at a flat fee of only 12.50 .

Refund, Returns and Cancellation Policies: Equine Megastore.

Return Shipping charges are generally the responsibility of the customer.

If you decide to cancel the order or you have placed an incorrect order your will receive a full refund providing that the goods are in as new condition. Or exchange minus the shipping charges. We must be notified withing 7 days of your receipt order.

If an incorrect order is due to our error a full refund including shipping will be received.

• Placing a New Order with Equine Megastore

Placing an online order with Equine Megastore.Com is easy you don’t even need to create an account first. That will come at the end – after you've found everything you need for your Dogs, Puppies, Cats, Kittens and Ponies/Horses health needs!!

Frequently Asked Questions:

Equine Megastore your specialist one stop pet medications and pet supply store.

We Believe in Putting You!! the Customers First!!

We have always believed that providing customers with superior service is the key to building loyal relationships. Our customer-centered philosophy is embraced by every employee at Equine Megastore and is evidenced by the policies we stand behind, including:

We offer a 30 day money back guarantee.

Plus a 100% Satisfaction Guarantee - If you're not satisfied with a product you purchase from us you can return it to us for a full refund Providing that it is in as new condition - no questions asked. Every Order Processed within 24 - 48 Hours except on weekends. We stock virtually every product we sell to eliminate back orders and to get your pet supplies to you as quickly as possible -almost always within 8-14 business days.

24/7 E - Mail Customer Service Support - If you ever have a question about a product, wish to place an order, or check on the status of your order, you can E - Mail us anytime of the day or night and our fully trained customer service staff will be happy to help you.

No Minimum Orders, if you only want to place an order with us for one small item, we'll be happy to serve you, and with only a few exceptions,

Over time we have worked very hard to develop and maintain a reputation for providing world-class customer service. You have our commitment that we will do everything we can to ensure that your every experience with us will be a positive one.

You will be amazed by our customer sales and service and attention to detail and shipment of of your chosen product purchases.